Returns & Exchanges

We want you to be fully satisfied with your Palladium Boots purchase, which is why we offer a 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures your gear gets back to us without any hassle.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided by the portal and secure it to the outside of your original shipping box.

• 3.
  Drop Off Package

  Hand over your package to the designated carrier at any official drop-off location or schedule a pickup at your convenience.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned boots, we will process your refund to the original payment method or ship out your new pair within 5-7 business days.